Here nosotros go again! Another twenty-four hours without existence able to login to our Facebook Concern Pages.

Yesterday, Facebook (and Instagram) were down for virtually of the mean solar day, and I have to say as a social media manager I virtually panicked.

The video below is an update to this mail. It was created on July 3, 2019, after many people experienced issues posting to and viewing content on Facebook.

I couldn't log in to my Facebook account at all. I could log in to some client accounts but nothing would post. I logged in to my pastor's personal page only to observe that the church'southward Business Page was completely gone. Yikes!

Equally scary as it was, I along with many others had faith plenty to believe that Facebook would piece of work out the problem and make a come up back — and thankfully they did.

This post is another reminder to y'all that yous practice not own what is on Facebook's site, therefore again I am reminding you lot to download the content you've posted and the data that has been generated on your Facebook pages at to the lowest degree one time a calendar month.

This time, I will show you how to download the data from your Facebook Business Folio. If y'all missed the post I did on downloading your Facebook Personal Page content and data, you will notice that post here.

So, allow's do this! Follow these steps to salve your information to your calculator. I promise, it will be well worth your time and try.

First a note, only a Page Admin can perform this role, so if you have a social media managing director (or are using a social media agency to manage Facebook for you) — and you don't want to go through these steps yourself — you will demand to assign them an 'Admin' role. Just retrieve to switch them dorsum to 'Editor' or some other role after they have completed this chore. If you lot don't know how to change a folio part, I've written a mail service on how to add together your social media manager as an 'Admin' on your Facebook Business organisation Folio — and why it is important yous switch them back to an 'Editor' office.

Now, here are the steps you will need to save your Facebook data:

1. Get to your Facebook Concern Page and click on 'Settings' in the upper right corner on the white navigation bar.

2. Scroll downwards on the 'Settings' page until you run into "Download Page.'

iii. Click on the 'Edit' link to the right of the 'Download Page' option.

4. At present click on the 'Download Page' blueish link.

5. This will take yous to the 'Download Your Folio Information' page. On this page, you will see the following bulletin:

Yous can download a copy of your Facebook Page information at any time. Y'all can download all of information technology at once, or you can select only the types of information and date ranges you want …

6. Y'all will as well see a list of the types of data and information you lot can download from Facebook. The things you can download include:

  • Posts you've shared on your Facebook Folio – posts that are hidden from your timeline, and polls you lot have created

  • Photos and Videos – that y'all've uploaded and shared on your Folio

  • Events – A list of the events you lot've created for your Page

  • Folio Profile Data – your Page's name, website accost, categories, contact info, location info and Page admins

  • Other Folio Action – activity associated with your Folio

  • Page Settings – current settings for your Folio

7. Bank check the box next to each of the information types you lot want to download.

8. And then, where y'all meet 'New File' in the center cake, select 'All of my data' or click on the drop-down arrow on the 'All of my data' button to select a appointment range.

9. Click on the blueish 'Create File' button.

10. You will now see a bulletin stating that your file is beingness created.

Your file is being created. We'll let you lot know when it's complete, so you can download information technology to your preferred device. You can abolish this process before the file is consummate.

11. You will receive an e-mail from Facebook thanking you for requesting a copy of your Facebook information and letting you know one time they finish creating your file, you volition receive some other electronic mail letting you lot know it's complete and set to be downloaded.

12. At present, either click on the link inside of the electronic mail you receive from Facebook that states your files are at present ready or follow stride 13 below to continue the process on Facebook.

13. On your Facebook Business concern Folio where you left off, click on 'Bachelor Files' (it volition have a number, which is the number of files ready to exist downloaded), and click the 'Download' push (if the file is not ready, there will be a 'Awaiting' link instead.

When the file is ready, click on the grey 'Download' button and Save the file to your estimator.

That'southward it! Yous should at present have all of your Facebook information and content saved in a .zilch file on your figurer.

If you demand help with downloading your data and content from your Facebook Business Profile, be certain to schedule a free 15-minute consultation with me hither.

Sources:

  • How To Download Your Facebook Timeline Photos, Posts, And Other Activity You lot've Shared (Download Your Facebook Data)
  • How To Add Your Social Media Manager As Admin On Your Facebook Concern Page
  • Facebook Down: Social network struggles to deal with epic outage
  • Facebook and Instagram are officially back and blaming server configuration modify for outage

Author: Romona Foster

Romona Foster is the Social Media Trainer and Consultant at Social Media How To's with Romona. Romona teaches small businesses and nonprofits how to use Facebook, LinkedIn, Twitter, Instagram, Google My Business organization — and the best practices of Email Marketing, Online Marketing, Affiliate Marketing, and Personal Branding. She is a featured contributor with Business2Community and is a Constant Contact Customs blogger.